Client Testimonials

Leon C. Downey
Executive Director of the City of Pigeon Forge Department of Tourism

"I have had the pleasure of working with Andrew Byrd for 23 years while I have served as the Executive Director of the City of Pigeon Forge Department of Tourism.

During that entire period of time, Andrew has served as the contractor who has sold the advertisements for the city's annual Travel Planner. He and his company have also been responsible for the production and printing of our Travel Planner which serves as our city's primary fulfillment piece for all visitor inquiries.

This year's Travel Planner is a 128 page, perfect bound booklet that has a fold out map of the city, and also includes a die cut value card. It also contains ads and listings for our more than 600 tourism related businesses. Most printers tell us it is one of the most complicated printing pieces they are asked to produce.

Andrew and his team oversee this job for us from start to finish each year, and because they have produced our Travel Planner for so many years, we have complete trust and confidence in them.

I am also happy to report that Andrew and his associates exemplify the highest standards of professionalism. And, I know from first-hand experience, that he has earned the confidence of his customers by delivering what he promises.

In summary, I can say that Andrew Byrd does not do anything unless it is done well. I appreciate the opportunity to give my unqualified endorsement to Andrew, for any project for which he feels qualified to undertake."

Sincerely,

Leon C. Downey
Executive Director

 

Timothy M. Nuckles
Smoky Mountain Children's Home

"To Whom It May Concern:

I'm writing to recommend The Thomas Group as a premier advertising agency in the South.

Since the beginning of 2010, the Smoky Mountain Children's Home has worked closely with Andrew Byrd, CEO of The Thomas Group, to create a special 90th Anniversary Promotional Campaign. This working relationship has resulted in an all-inclusive campaign including: 2 billboards, 6 banners, advertising space on www.hometownsevier.com, letter head and envelopes, stationary cards and envelopes, magazine advertising, postcard mailers, large advertising mailers, and brochures.

The Smoky Mountain Children's Home could not be more pleased with the creativity of design and the work ethic of The Thomas Group. the final products of this campaign have been phenomenal. The Thomas Group has been professional and timely with all of our endeavors. Mr. Byrd and all of his employees have gone above and beyond to meet our tight deadlines with excellent customer service.

The Thomas Group came to us with high recommendations. They are well-known as the premier advertising agency in the greater Smoky Mountain area. I would be pleased to add the name of the Smoky Mountain children's Home to the list of businesses and organizations who recommend The Thomas Group.

I feel sure that your organization would also greatly benefit from choosing The Thomas Group to fulfill your advertising needs.."

Timothy M. Nuckles
Director of Operations
Smoky Mountain Children's Home

 

Debbie Norris
Women's Care Center Director

"Thank You So Very Much. This will save us many hours. Please express our gratitude to all at the Thomas Group."

Debbie Norris
Director
Women's Care Center

*This testimonial was in regards to our mailing department.

 

Suzette Boutilier
National Sales and Marketing Director for Ghost & Haunt Tours of America

"This is our sixth season in the Smoky Mountain venue and our first year advertising with the Smoky Mountain Coupon Book. This tool has proved to be a very wise decision when it came to using our advertising dollars wisely. We have coupons in various other forms of media, print and online, but the Smoky Mountain Coupon Book consistently turned up at a five to one ratio of the others combined. The staff, the distribution, and the coverage area were very effective in getting this publication into the hands of our visitors. While around in town, I would check to see where the publication stands were, and they were consistently well stocked. We will be using Smoky Mountain Coupon Book again this year!

Sincerely,
Suzette Boutilier,
National Sales and Marketing Director
Ghost & Haunt Tours of America"

 

Junior Castillo
Franklin Graham Festival

"Dear Mr. Byrd

We pray you are doing well. This letter is way overdue, but we still wanted to take this opportunity to thank you. David Ogle let us know that your company provided the printing and postage for a fundraising letter that he wrote.

The East Tennessee Franklin Graham Festival was a great success with a total of 45,805 in attendance and 1,207 commitments. God truly smiled on the East Tennessee area! Now the follow-up process is coming to a close and the Festival Office will close next week.

This Festival was made possible by the many wonderful folks of East Tennessee such as yourself and many other businessmen, pastors, and church members. It takes all of us doing what only we can do. Thank you again for your kindness and generosity.

We pray the Lord multiply your giving back to you, supply your every need and answer every prayer.

Sincerely,
Junior Castillo
BGEA Festival Director"

 

Lynn Poarch
Postmaster
Sevierville, Tennessee

"Dear Mr. Byrd

I would like to sincerely thank you for the postal business that The Thomas Group has generated for the Sevierville Post Office. It is a pleasure working with your team to meet your postal needs.

It is clearly evident by the way your mailings are presented, you care as much about your customers as we care about ours. It is always a pleasure to handle your mailings because they are always prepared properly which makes it easy to process which in turn allows the Postal Service to provide you with fast and efficient service. There is no doubt that your mailroom staff is certainly knowledgeable about postal regulations as it pertains to bulk and permit mailings. I would also like to take this opportunity to commend your Mailroom Director, Mr. Daniel Norwood, for his continuous dedication and commitment in making certain that your mailings are accurate and proper. He is a pleasure to work with.

Again, thanks for allowing the Postal Service to meet your mailing needs and we hope to continue to do so in the future with the same success that we have experienced in the past."

Tim McAbee
First Class Productions, LLC

"Dear Mr. Byrd and the entire Staff at The Thomas Group,

I would like to thank each of you for the tremendous job you do helping to promote First Class Productions' Celebrity Concert Series. From the initial graphic design work, to the finished printed piece, your staff does an amazing job. I am always impressed by your creativity. Whether it is our bulk mail piece, our rack cards, or larger posters or banners, you always provide what we need.

Regarding our website, I can always count on the staff to make any necessary changes or updates quickly. And once again, your exceptional design work attracts potential customers and increases our traffic.

Our ad in your Smoky Mountain Coupon Book also gets great results. It is a very nice publication, which we are proud to be a part of.

In summary, I greatly appreciate your company's professionalism. Your motto "One Agency...One Source" is accurate. I can depend on your staff for all of our advertising needs. I am happy to have your company on my team and I look forward to a long-lasting working relationship.

Sincerely,
Tim McAbee
First Class Productions, LLC "